Advanced
How Contact Capture Works
Overview: Contact Capture is a Text Groove feature that automatically sends new texters a link to a simple web form where they can share their contact details. Once they fill it out, their name, email, location, and birthday are saved directly to ...
Message Search
Overview: There are a number of instances in which you may want to search for a specific name, number, or the content of a message. In Text Groove, there are several ways you are able to do this. Profile Search: On the Main Sender Window, in the ...
Reports
Overview: You can view and keep track of all sorts of handy metrics for your Text Groove Account in the Reports tab. See total incoming and outgoing messages, break it down by hour, week, month, and even day-part if you would like. Seeing Your ...
Monetize Your Text Line
Overview: There are many ways to monetize your Text Line with Text Groove. From Text Line sponsorships, Message Signatures, Automatic Replies, to sponsored Keyword Contests. With just a little bit of work you can have Text Groove essentially paying ...
Keywords App: "Text from URL" Advanced Feature
"Text from URL" is an advanced autoreply option within our Keywords app. This feature allows you to to dynamically generate autoreplies for SMS keywords using text content from a specified URL. Functionality Setting Up "Text from URL" Keyword ...
Message Groups
Overview: Message Groups are meant for targeted, specific communications to a select set of listeners based on implied consent. The Group Messaging feature is for a very specific use and is something you should only use for that particular use. The ...
Automatic Replies
Overview: Automatic Replies are a scheduled and automated reply that you can set and forget. They can be used in a number of ways including managing your listeners expectations and as another option to monetize your texting line. How To Create An ...
The Keywords App
Overview: Keywords are our most popular feature of the Text Groove platform. The possibilities to use them are almost endless, which is also why they are completely unlimited, so feel free to use them as much as you would like! Keywords are most ...
The Polling App
Overview: The Polling App is a great feature for use live on air. It's a tool to help engage with your audience and get live statistics on an open topic. Note - By design, all polls are only allowed one entry per number, no one can vote more than ...
Message Signatures
Overview: Message signatures are automatically populated on manually sent outbound messages in the main sender window. They can save you time and allow automatic personalization of messages. Note: Signatures are only added to manually sent messages ...
Message Templates
Overview: Message Templates are great for scenarios where a consistent, standardized response is required. Examples include: Contest Winner Details - Use a message template to congratulate contest winners and request their personal information. ...
The Prep Page
Overview: To help your station bring conversation to the airwaves, we've created the "Prep Page". Want to read a message on-air? Your Prep Page allows you to collaborate in real-time with a co-host or producer to add received messages to a ...
Block or Unblock a Contact
Overview: There may be a time when a contact needs to be blocked. When a contact is blocked, they are removed from the main sender window and placed into a separate "quarantine" window. Blocking a Contact: When in the main sender window, hover over ...
Keyword Match Types: Relative, Perfect and Exact
Overview: When setting a keyword to use in the Keywords App, there are three options available to choose from. By default, keywords are never case-sensitive. For most use-cases, we recommend using Exact Match. Exact Match: The set Keyword needs to ...
Replacement Fields
Overview: Replacement fields are a handy tool to customize messages and save you time, all while personalizing your messages to listeners. They can be used anywhere in platform and are completely unlimited. Field Replacements pull information from ...