Overview:
Adding a new user to your Organization is easy. You will need the new users work email address, and if it's the first organization you're adding them to, you'll need to enter their name as well.
Adding a New User:
First, you will need to be logged in as an Admin on the account, if you do not have Admin access, you will need permission from the admin on the account to become one. Please contact your supervisor or admin on the account to get in touch with us to make this change. You can contact us directly at
support@textgroove.com
Next, you'll need to browse to Settings (1) in the pop-out left side menu, and then choose Manage User Access (2) under the Organizations header.
Then, on this page, choose Add User to Organization.
Finally, enter the Email Address (1) of the user you'd like to invite and set their User Type (2). If this user is brand new to Text Groove, you'll also be prompted to enter their name after you click Add User.
Each User Type (2) comes with specific permissions for each use case within the Text Groove application. The User Types are: Admin, Manager, Accountant and User. The two we typically suggest to use are "Admin" and "User".
Once this is done, your new user will receive an email invitation to Text Groove, with a link to set up their account.
Related Articles
Types of Messaging
Overview: Text Groove is first and foremost a chat based service, and as such, we offer a number of ways to send a message! Types of Messaging: Text - Text messaging is the base of what we do. We have the capability to text-enable any landline, ...
Add or Edit Contact Information
Overview: Build your customer or listener database by keeping contacts up to date. Important information such as number, email, and location and demographic can be kept here. The "Notes" section is a great spot to keep personal notes on that person; ...
Getting Started Checklist
Overview: So you're ready to get started with Text Groove - now it's time to get that paperwork in order! Schedule Cancellation with your Existing Provider: If you are migrating your service to Text Groove, you'll need to schedule a cancellation with ...
Main Sender Window / User Interface (UI)
Overview: The Main Sender window is where you will spend most of your time in Text Groove, this is the main page that you will do all of your live chatting with listeners. The Main Sender window is broken down into several sections: The Main Sender ...
Switching Between Organizations / Stations
Overview: By default, Text Groove provisions each station individually within its own Organization. If a user has been assigned to multiple organizations, they will need to switch between them to access each station. If the user has only been ...