Why We Cannot Permanently Block Listeners
Overview:
Both Blocking and Muting listeners is an option for you to utilize in the Text Groove Platform. However, blocking and muting are not permanent, and can easily be reversed. When a listener is blocked or muted, they are basically put in a quarantine area of the platform. For more info on blocking and muting, see
HERE.
Text Groove Users often ask us why they can not permanently block listeners from texting in?
In America:
In Canada:
The Competition Act in Canada is relevant because it governs fair business practices, including contests and promotions. Preventing a blocked listener from participating in a contest could be seen as anti-competitive or discriminatory if they are denied the opportunity to compete fairly. The Act focuses on ensuring that promotions, including contests, are conducted in a manner that doesn’t deceive or unfairly exclude potential participants, so blocking listeners from one feature should not affect their ability to engage in a fair contest.
By ensuring that the blocking feature applies only to one-to-one messaging and not contest participation, you avoid violating both Canadian and U.S. laws related to consumer rights and fair competition. Additionally, the carriers require that every one of their subscribers be able to text in. That's a carrier requirement, not a law.
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