Account Help: How To Log In, Sign Out, Register a New Membership, and Reset Your Password?

Account Help: How To Log In, Sign Out, Register a New Membership, and Reset Your Password?

Overview:

It is recommended that each user have their own account. Each user should sign in and out at the start and end of each session. Each user should also have their own unique password.

How to Log In:

You can access the login screen from our main website - https://www.textgroove.com and clicking the “Log In” button in the top right corner. However, we recommend bookmarking https://accounts.textgroove.com/auth/login in your browser to save you an extra click.



On the login screen, simply type your personal company email address, followed by your personal password. 



How To Register a New Membership:

If you do not have an account setup with Text Groove,  you can click the “Register a New Membership” link below the text box on the main sign in page. You will need to contact your Admin on the account to set your user permissions, or contact us directly to help setup - support@textgroove.com



How To Reset Your Password:

If you have forgotten your password, click the “I Forgot My Password” link below the password text box on the login screen and we can reset it for you.



How to Sign Out:

From any window in Text Groove you can access the Left Side Menu, to sign out, simply hover over the left hand menu and click sign out at the bottom of the list. You will be asked again with a prompt, if you are sure you would like to sign out, you can click “Sign Out” or “Cancel”.



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