Popular Articles
Adding Users to Text Groove
Overview: Adding a new user to your Organization is easy. You will need the new users work email address, and if it's the first organization you're adding them to, you'll need to enter their name as well. Adding a New User: First, you will need to be ...
Getting Started Checklist
Overview: So you're ready to get started with Text Groove - now it's time to get that paperwork in order! Schedule Cancellation with your Existing Provider: If you are migrating your service to Text Groove, you'll need to schedule a cancellation with ...
Message Signatures
Overview: Message signatures are automatically populated on manually sent outbound messages in the main sender window. They can save you time and allow automatic personalization of messages. Note: Signatures are only added to manually sent messages ...
Text Clubs
Overview: Text Clubs allows you to create an outbound-primary texting campaign. Listeners/end users can subscribe to your campaign by texting a specific keyword to your number. This approach ensures compliance with the FCC's Telephone Consumer ...
Keyword Match Types: Relative, Perfect and Exact
Overview: When setting a keyword to use in the Keywords App, there are three options available to choose from. By default, keywords are never case-sensitive. For most use-cases, we recommend using Exact Match. Exact Match: The set Keyword needs to ...